Shipping policy
Shipping Policy
At Black Widow London we endeavour to deliver your parcel as quickly as possible. All items are sent on a tracked service so you can follow your order's progress, giving you convenience and complete peace of mind. Simply select your preferred delivery method at checkout and we'll do the rest.
UK Delivery Options
| Service | Details | Price |
|---|---|---|
| Pick Up From Store | Collect your order from our shop at 33 Stables Market, Chalk Farm Road, London NW1 8AH. The perfect option if you're local — see and feel your items in person. Please see our store information page for opening hours. | FREE |
| Standard Delivery | Sent on a tracked service via Royal Mail. Deliveries take 3–5 working days (excludes weekends, bank holidays & public holidays). |
£5.29 *FREE when you spend £99.99 or more |
| Same Day Despatch | Order before 2pm Monday–Friday and we'll despatch your order the same day via Royal Mail. Deliveries take 2 working days (excludes weekends, bank holidays & public holidays). | £6.49 |
| Guaranteed Next Day Delivery* | Order before 2pm Monday–Friday for delivery the next working day (excludes weekends, bank holidays & public holidays). Sent on a fully tracked service via DPD Local. | £9.99 |
| Guaranteed Next Day Delivery Pre 10.30am* | Order before 5pm Monday–Friday for delivery before 10.30am the next working day (excludes weekends, bank holidays & public holidays). Sent on a fully tracked service via DPD Local. | N/A |
| Guaranteed Saturday Delivery* | Order before 5pm Friday for delivery on Saturday (excludes bank holidays & public holidays). Sent on a fully tracked service via DPD Local. | £12.99 |
| Guaranteed Next Day — Remote Areas & Islands* | Covers areas of the UK excluded by our regular next day service. Order before 2pm Monday–Friday for delivery the next working day (excludes weekends, bank holidays & public holidays). Sent on a fully tracked service via Royal Mail Special Delivery. | £10.99 |
*Exclusions apply. Remote areas and some islands are not covered by standard next day and Saturday services. Please see our Remote Areas page for a full list of affected postcodes and alternative services.
Please note: Free standard delivery applies when your order total reaches £99.99 or more. If goods are cancelled or returned and your final order value falls below £99.99, the standard delivery fee of £5.29 will be applied.
International Delivery Options
| Service | Details | Price |
|---|---|---|
| Europe Standard Delivery | Sent via a select courier. Deliveries normally take 7–9 working days (excludes weekends, bank holidays & public holidays). See our European Delivery page for full details. | From £9.50 |
| Europe Express Delivery | Sent on a tracked service via UPS. Deliveries normally take 3–5 working days (excludes weekends, bank holidays & public holidays). Prices vary depending on shipping method (road or air) and destination country. | From £14.99 |
| International Standard Delivery | Sent via a select courier. Deliveries take 9–12 working days (excludes weekends, bank holidays & public holidays). See our International Delivery page for full details. | From £13.99 |
| International Express Delivery | Sent on a tracked service via UPS. Deliveries normally take 2–4 working days (excludes weekends, bank holidays & public holidays). Prices vary depending on destination country. | From £45.99 |
All delivery times are estimates and exclude weekends, bank holidays, and public holidays. We cannot be held responsible for delays caused by customs, extreme weather, or circumstances beyond our control.
