Our UK Guaranteed Next Day Delivery for Remote Areas & Islands is a service offered as an alternative for areas of the UK not covered by the mainland guaranteed service and is charged at £9.99. This option will only be offered if you live in one of the excluded postcodes such as the Scottish Highlands, Northern Ireland, Isle of Man and the Channel Islands.
Place your order before 4pm Monday-Friday for guaranteed delivery the following working day*. Orders placed after 4pm will be delivered within 2 working days. Orders placed over the weekend will be shipped Monday to arrive Tuesday (excluding bank holidays).
Once your order is with the carrier we'll send you a confirmation email with a tracking link for your parcel so you can follow it's journey. Please check this first before contacting us about your delivery.
Orders sent for delivery between Monday-Friday will be delivered by Royal Mail Special Delivery and you'll be able to track your order via the Royal Mail website.
Orders can be delivered to your work address if you select it at the checkout.
Your order may arrive any time up to 5.30pm and a signature may be required on receipt of your parcel.
If you're not in when your parcel arrives the courier will will leave a card. This will give you details on how to pick up your order or rearrange delivery.
*Please allow up to 2 working days for delivery to the following remote islands: Herm (GY1), Sark (GY9), Lewis (HS2), Colonsay (PA61), Mull (PA62-75), Coll (PA78), Shetlands (ZE2-3).